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Contact Us


We love to hear from our customers. You're feedback is very valuable and important to us. Whether it's about an amazing personal experience with one of our products, a simple request for information, or a problem you're having that needs to be resolved, we want to hear from you!!

General Inquiries & Site Feedback

For general inquiries about our company and our products or general feedback and comments about our web site:

Service & Technical Problems

For problems using the site, placing an order, or other service-related issues email us at or call us toll-free at 866-418-1682, Monday through Friday between 11 am and 6 pm Pacific Standard Time.

Product Feedback & Suggestions

For feedback and comments about our products or suggestions for other products you would like to see, please fill out our feedback form below or send an email to .

We would like to use your positive comments as testimonials on our web site and possibly in some of our marketing materials. Please let us know if you are ok with this or not.

Mailing Address

Dropwise Essentials
P.O. Box 460704
San Francisco, CA 94146-0704

Wholesale, Bulk or Private Label Customers

If you own a retail store, spa, restaurant or hotel, and would like to carry our products please send an email inquiry with the particulars to sales@dropwise.com.

As you can probably imagine, we get a lot of inquiries and requests about wholesale and drop ship accounts. If you want us to review your request faster then please include the following items with your inquiry:

  • A copy of your company's business license
  • A copy of your re-sale tax ID
  • Name of the appropriate contact person and a daytime phone number where they can be reached
  • A brief description of your retail store or ecommerce site
  • Which products you are interested in
  • Any other pertinent information you would like to share